For short-term shoulder and neck pain relief, the Cleveland Clinic recommends nonsteroidal anti-inflammatory drugs, such as naproxen and ibuprofen, along with acetaminophen.
To be honest, I have customer calls coming in all day so usually don’t have much time to chat.” You can pad this however you want — “I can tell I’d love chatting with you if we did have the time” or “I loved hearing about your rice sculpture the other day but our phones are keeping us busy” or whatever, as long as you don’t think that’ll just be taken as encouragement to try back later.
Arm them with ways to repeat the message too if a caller doesn’t immediately get the message.
Smith, I hate to do it, but I have other customers waiting to talk to me, so I need to let you go.” This works great in the moment, and gets them off the phone 90% of the time – but our call volume has increased now because those customers CALL BACK to see if their rep has more time to speak “now that they’ve had time to talk to everyone.” We even have one lady that calls her rep twice per day “just to be sure everything is ok on her account – then starts talking about the weather, the news, the election, and any other subject just to stay on the phone with her.”I am unsure how to approach this from here.
I am stuck between brightening customer’s day by having reps be cordial and the reps being able to manage their time and getting their share of work done for the day. From my experience, senior citizens seem to get their feelings hurt quite easily, and simply having to say “Mrs.
Home treatment should begin with rest, a break in an exercise routine and an attempt to address the source of upper-body pain.