Outlook offline address book not updating
Hoping there is something in outlook 2013 that I can use to fix this or something in exchange.
When changes occur within the main Global Address Book (GAL) on the Office 365, computers running Outlook 20/2016 may not automatically receive the updates.
–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.
In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!
Outlook 2011 does not use Exchange Cached mode and directly connects to the Global Address Book (GAL) via LDAP connection.