When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.
This is called the Offline Address Book and is being generated on the Exchange server.
In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled.
In Outlook 2013 and Outlook 2016, you’ll find that this option is no longer available as full details are also used to build the Contact Card.
When a new email account is created in Exchange it will not normally appear in the address book of others until the following day.
This procedure shows how to force newly created accounts to be visible in the address book: About the author: Brian Cryer is a dedicated software developer and webmaster.
Instances of mail that is bounced back to the sender may also be fixed.